Why you should take advantage of the great training available to you – A blog by Jonny Gale


By: Savita Vaid

Working at Leicestershire County Council certainly has its perks. One of them is being able to go on as much or as little training as I want. I would definitely recommend that you take advantage of the fantastic opportunities available and go on as much training as you possibly can as you never know when you will use those skills in the real world.

I have currently only been on 5 bits of training:

  • Oracle– Oracle is like the Councils version of Amazon and it’s the system used for ordering all sorts of things

    Jonny trying on his purchase which he ordered from Oracle

    like stationary, equipment and clothing. I already knew a little about Oracle as I had seen my colleagues using it before, but it looked confusing and difficult. I am surprised to say, however, that I actually enjoyed the training. Maybe it was the IT side of me but it didn’t seem all that confusing once I had been shown how to use the system properly. We learnt everything from how to order an item; to allocating a cost code and checking the order had been paid. I now use Oracle on a regular basis in my role, so this training was certainly helpful.

  • Dyslexia Awareness– Dyslexia is a learning disability that affects the development of literacy and language skills such as reading, writing and spelling. I found this training really interesting as I learnt how it can affect a person and what adjustments can be made for them in the workplace. For example one of the adjustments is having a speech to text piece of software installed onto the computer. Another easy adjustment to make is it print on coloured paper. It’s as simple as that. Dyslexia is a common learning disability and is estimated to affect 10% of the UK population. It is likely that you have a friend, relative or colleague who has dyslexia, so if you haven’t been on the training already, I would get booking onto the next available course right now!
  • Communication Initially I thought this course would just be learning about how to be polite on the phone or in an email; however the training was actually tailored towards communicating with adults who have disabilities. This training has supported what I already kind of knew; relationships are built on communication, whether that be verbal or non- verbal (e.g/ body language) . The handout for this training was really informative and was referenced throughout and there were also a couple of practical exercises which I really enjoyed participating in. If you are working in a customer service based role or one supporting individuals with disabilities then I definitely would recommend this training!
  • Dealing with difficult conversations– When it comes to difficult conversations I tend to back into my shell, and just nod and agree, so it was recommended by my manager that I attend this training to help increase my confidence. During the training we did a quiz to see what behavioural type we are when faced with difficult conversations. Can you guess what I was? Unsurprisingly I ended up being more of an ‘avoiding person’. This course however was really useful in helping me gain the skills in holding difficult or potentially confrontational conversations and I am now much more confident using the phone.
  • Mental Health First Aid (MHFA)- Myself and my colleague Nicola went on this training and we learnt about different mental health diagnoses and were also taught how to provide mental health first aid. I know a few people who have suffered with depression, something that I admittedly knew little about, but I found it really useful finding out more about the diagnosis. I would say that everyone who works in the council should go on this training!


  • Team Treehouse This is an online resource which allows me to learn how to code in different computer languages. I learned a little about coding during my Level 3 BTEC in IT, but this course has lots of different types of coding and explains fully how to code and make something your own. I have just completed learning to code in Javascript, CSS and HTML and how they all work together to create a webpage. I am eager to continue to build my programming skills as this is a career that I am interested in pursuing in the future.


I am always looking on the learning and development page to see what training is becoming available. I am trying to widen my knowledge by going on the training and so far it has worked. I have learnt something different on each training course and I have used these new skills in my current job. It will also look great on my CV!

I recommend to all Get Setters that you speak to the Get Set team to find out what training you can go on to enhance your personal and professional development. Don’t miss out on this fantastic opportunity!




< Go back to news